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Privacy Policy

How M4makers handles website inquiry information, basic usage data, and communication related to serious project discussions.

This Privacy Policy explains how M4makers AI Solutions Pvt Ltd may collect and use information shared through the M4makers website. It is written to clarify how we handle contact-form details, basic website usage information, and communication related to business inquiries.

Information you may provide

If you contact M4makers through the website, we may receive information such as your name, email address, company name, project type, budget range, and the details you choose to share about your inquiry.

We only ask for information that helps us understand the request, respond clearly, and decide whether there is a practical fit for further discussion.

Basic website usage information

Like most websites, M4makers may receive basic technical information such as browser type, device information, pages visited, and general usage signals that help us understand how the website is being used.

We use this type of information to maintain the website, improve clarity, and understand which pages or topics are useful to visitors.

AI chatbot and M4 Pilot interactions

The M4makers website may use M4 Pilot, an AI chatbot and website assistant, to help visitors ask questions, understand services, and share enquiry details.

Chatbot interactions may collect and store conversation messages. If you submit details through the chatbot, M4makers may collect your name, email address, phone number, company or business details, requirements, and message content.

Chatbot interactions may also include technical information such as page URL, browser or device details, IP-related metadata, timestamps, and similar usage data.

M4makers may use chatbot data to respond to enquiries, provide support, manage leads, improve services, and better understand visitor requirements. Visitors should avoid sharing sensitive personal information unless it is necessary for the enquiry.

M4makers may use third-party AI, API, hosting, or service providers to process chatbot responses and store or manage conversations for legitimate business communication, support, lead management, and service improvement.

How information may be used

Information shared with M4makers may be used to respond to inquiries, understand project requirements, prepare follow-up communication, improve the website, manage leads, and support normal business operations.

We do not use contact-form information for unrelated purposes, and we do not treat a website inquiry as permission for broad promotional communication.

Data sharing

M4makers does not sell personal data. Information may be shared only where reasonably necessary to operate the website, manage communications, or comply with applicable legal obligations.

If external service providers are used to support standard business operations, they should only receive the information needed for that purpose.

Your choices and contact rights

If you would like to ask what information you have shared with us, request a correction, or ask us to stop contacting you about a website inquiry, you can reach us directly by email.

For privacy-related questions, contact M4makers at support@m4makers.com